Privacy Policy for Payment Information

Effective Date: February 14, 2025
Last Updated: February 14, 2025

1. Introduction

At Parkside Memory Care Tamarac (“Company,” “we,” “our,” or “us”), we prioritize the security and confidentiality of our residents’ and payers’ financial data. This Privacy Policy for Payment Information outlines our collection, storage, use, and protection of payment-related information.

By providing payment information to us, you agree to the terms of this policy. If you do not agree, you should not proceed with any payment transactions.

2. Information We Collect

When processing payments, we may collect the following financial information:

  • Name of the payer or authorized representative

  • Billing address

  • Payment method details (e.g., credit card, debit card, ACH information, check details)

  • Transaction details, including invoice numbers and payment amounts

  • Contact details, including email and phone number for payment confirmations

  • Any authorization forms required to process payments

We do not store complete credit or debit card details on our servers. All electronic transactions are processed through third-party payment processors compliant with Payment Card Industry Data Security Standards (PCI DSS).

3. How We Use Payment Information

We use collected payment information solely for the following purposes:

  • Processing payments for services rendered

  • Managing billing records and invoices

  • Providing transaction confirmations and receipts

  • Complying with legal, tax, or regulatory requirements

  • Preventing fraudulent transactions and maintaining security

We do not sell, rent, or share payment information with third parties for marketing purposes.

4. Third-Party Payment Processors

To ensure security, we use Square, Stripe, or [Insert Name of Payment Processor] (the “Payment Processor”) to handle all financial transactions. The Payment Processor is responsible for safeguarding your payment information. We do not control and are not liable for their security measures or data processing practices.

By submitting your payment information, you agree to the Payment Processor’s Terms of Service and Privacy Policy, available at:

  • Square: https://squareup.com/legal/privacy

  • Stripe: https://stripe.com/privacy

  • [Insert Payment Processor Name] Privacy Policy: [Insert Link]

5. Security Measures

We implement stringent security measures to protect payment information, including:

  • Encryption of transmitted data using Secure Socket Layer (SSL) technology

  • Access controls limiting employee access to payment details

  • Regular security audits and compliance checks

  • Partnerships with PCI DSS-compliant payment processors

Despite these measures, we cannot guarantee absolute security due to evolving cybersecurity threats. You acknowledge that payment transactions carry inherent risks.

6. User Responsibility

To further protect your financial information, you are responsible for:

  • Ensuring the accuracy of payment details provided to us

  • Using secure internet connections when submitting payment information

  • Promptly notifying us of unauthorized transactions or billing discrepancies

7. Limitation of Liability

By using our payment services, you agree that:

  1. We are not responsible for unauthorized access, breaches, or errors resulting from third-party payment processors.

  2. We are not liable for losses arising from fraudulent transactions, hacking incidents, or user negligence.

  3. All payment obligations remain with the payer, and failure to pay due amounts may result in service termination or legal collection actions.

8. Retention of Payment Information

We retain financial records for seven (7) years or as long as required by applicable law to fulfill transactions and comply with legal requirements. When no longer needed, information is securely deleted or anonymized.

9. Compliance with Laws

We comply with all applicable financial and data protection laws, including but not limited to:

  • PCI DSS standards for secure payment processing

  • State and federal consumer protection laws

  • HIPAA (Health Insurance Portability and Accountability Act), if applicable for resident financial interactions related to healthcare billing

  • Florida state laws and regulations on financial data protection

10. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on our website with an updated “Effective Date.” Continued use of our services after such modifications constitutes acceptance of the updated terms.

11. Contact Information

For questions about this policy or concerns regarding your payment information, please contact:

Parkside Memory Care Tamarac